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Retail Shop Supervisor

Pet Shop in Sheung Wan

Our Client

Calling all PET LOVERS!


Previously BYOP, Paw Social is your newest neighbourhood pet bodega located in trendy Tai Ping Shan, offering eco-friendly pet food and supplies while their human companions can stay for a coffee, drink or a snack. More than just a pet shop, we are looking to build a community of pet lovers through also offering a space to socialize, host pet birthdays pawties and for local pet businesses to showcase their products! 

Job Openings

Located on Wa In Fong E Lane in Sheung Wan, we are looking for bright, outgoing and enthusiastic pet lover to be part of building our team and community on a full-time basis. 

Job Responsibilities 

  • Greet customers as they enter the store, build customer relationships by maintaining an in-depth knowledge of store items to provide advice and recommendations as needed

  • Provide excellent customer service and experience 

  • Performing cash related functions, sales processing – debit, credit transaction, opening/end of day closing related activities and handling general customer inquiries

  • Managing store social media account and post regular updates on products and events 

  • Assisting in monitoring and ordering inventory; replenishing and stocking the shelves when necessary

  • Maintaining superb store cleanliness and visual merchandising standards

  • Act as the first point of contact for all events, parties and pop-up related enquiries and assisting with venue bookings and coordination

  • Other duties and tasks as required by the Founder

About You

  • You like meeting new people, you are enthusiastic, and a very strong communicator

  • You are a pet and animal lover

  • Tech and social media savvy

  • Able to learn about and convey information on multiple products

  • Flexible schedule based on business needs this may include openings, closings, and weekends

  • Must be 18 or older

  • Fluent in English and Cantonese

  • Candidates with previous retail and customer service experience along with retail point-of-sale (POS) software is desirable and will be prioritized

  • Able to work in Hong Kong without visa sponsorship

What's On Offer

  • Tues - Sat, 10:30am-7:30pm (5 day work week)

  • Public and statutory holidays off

  • 12 days annual leave

  • Sales bonus and staff discounts

  • Training will be provided

  • Joining and learning to manage a business from the ground up

Interested and qualified candidates, please email your CV and introduction to

Your Hiring Partners

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Julia Sinarwi

  • LinkedIn

With over 12 years of experience in executive support, administration and business operational roles in the Hospitality, Wellness, Finance and Executive Search sectors, Julia founded Finesse Solutions in 2019. Having hired and grown her own team, Julia understands the importance of having the right, value-driven people help accelerate your businesses' growth.

Using her first-hand experience in executive and back-office support and managing the hiring processes for the organizations she has worked for, Julia is able to see from both perspectives and efficiently close the gap between her candidates and clients hiring needs.

Extraordinary customer-service and a principled way of working is her key ingredient to forming long lasting relationships and delivering high quality results.

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Kelly Ratcliffe

  • LinkedIn

Kelly is a former Executive Assistant in the Investment Management sector with 14 years of experience across executive support, sales and marketing for both small and large multinational firms.

With former professional experience in helping key stakeholders make important hiring decisions, Kelly has first-hand insight into the requirements of high performing executive support and back-office personnel.

Kelly's approach to identifying and qualifying top talent is one that is personable and meticulous in understanding her clients' hiring needs while bringing out the best in her candidates to make the best possible match.

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